Privacy Policy

1. Introduction

East Wolf Interactive SRL ("East Wolf," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in any capacity.

East Wolf Interactive SRL is a technology company registered in Romania, specializing in software development, technology consulting, and hardware solutions. We serve clients globally and are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and phone number
• Company name and job title
• Billing and payment information
• Project requirements and technical specifications
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Geographic location (country/region level)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and fulfill service requests and contracts
• Communicate with you about projects, updates, and support
• Send marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on:

• Contractual necessity: To perform our obligations under service agreements
• Legitimate interests: To improve our services and communicate relevant information
• Consent: For marketing communications and optional data collection
• Legal compliance: To meet regulatory and legal requirements

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers: Third parties who assist in our operations (hosting, analytics, payment processing)
• Business partners: When necessary to deliver collaborative services
• Legal authorities: When required by law or to protect our rights
• Corporate transactions: In connection with mergers, acquisitions, or asset sales

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When personal information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@east-wolf.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: